Practise this if your Uplay profile moving-picture show is not updating

Eager to help those in need, Teodor writes articles daily on subjects regarding Windows, Xbox, and all things tech-related. When non working, yous may usually discover him either at the gym or taking a... Read more

Posted: September 2019

  • Uplay is Ubisoft's game distribution service. Similarly to Valve'southward Steam or EA's Origin, y'all tin can purchase, install and play games from the Uplay launcher.
  • Several users have taken to the forums in search of information about why their Uplay avatar is not updating in the launcher, or they are experiencing long waiting times for this update to come through. Today nosotros're taking a look at the crusade and how to set up it,
  • Ubisoft is amid our favourite game publishers, and we eagerly await all their new releases. This ways that Uplay is always running on our machines. If y'all're the same, you lot might, from fourth dimension to time, experience bug with the launcher. For all fixes and guides, be certain to bookmark our Uplay page where nosotros post articles on a regular ground.
  • Are you lot having bug with other game launchers? Nosotros have a hub dedicated to gaming launchers where you can find all the latest news and fixes!

fix uplay avatar wont change

If you love playing Ubisoft games, and so you surely apply Uplay as a launcher.

Likewise the ability to buy and download games, DLCs, and read news, y'all can also chat with friends.

This is thanks to Uplay'due south congenital-in messenger, where you can choose a nickname and an avatar to stand out.

The problem is that some users are reporting that their avatars aren't updating when in-game.

I noticed recently that some people accept actual pictures for their profile picture now, instead of that silly Uplay avatar. I went to change mine yesterday and information technology nevertheless shows my avatar in game instead of the pic I chose.

Apparently, the problem persisted more than than 24h after the avatar was changed as well.

What to do if my Uplay avatar isn't updating?

1. How to empty Uplay's cache?

  1. Press Ctrl + Shift + Esc, which will open the Task Managing director
  2. Select the Uplay entry
  3. Press the End Chore push, in the bottom-right corner
  4. Right-click the Uplay icon from either your desktop or Start Menu
  5. Select Open file location
  6. The default location is:
    C:/Program Files(x86)/Ubisoft/Ubisoft Game Launcher
  7. Alter the proper name of the cache folder
  8. Launch Uplay again and see if your consequence persists

Uplay avatar doesnt load clear cache


Cache files are known to cause issues with many programs, and then why not clear them up with this great selection of tools?


Responses on the official forums were quick to get in:

Yep it may take some time. I take changed mine two days ago and information technology only show up yesterday. Hope it won't be too long for yous

At first glance, it just seems to exist a affair of waiting it off, and so you'll just take to be extra patient.

However, if yous are the impatient type, some users propose that clearing your cache may help speed up the avatar alter.

Wow I'm glad I found this thread! My cache was over 2gb lol. Was wondering why I was having storage issues

Other users reported that even when they cleared their cache they were withal having issues with their avatars.

Mine too is not showing afterward clearing enshroud and its been more than 24 hours

If you too tried clearing your Uplay cache and the new avatar doesn't load, you could endeavor one more thing.


ii. Change your Ubisoft avatar from inside the browser likewise

UR browser Uplay profile picture is not updating
You could also visit your official Ubisoft profile account, and alter the avatar from in that location as well. For this purpose, nosotros'd recommend using UR Browser.

UR Browser is similar to Chrome in terms of functionality, merely information technology focuses heavily on user privacy and security.

UR browser already has a built-in malware scanner for downloaded files, and there is both tracking and phishing protection bachelor.

If you lot need an boosted layer of security, there'due south a born VPN also.

If neither of the solutions listed above work, practise not hesitate to contact official Ubisoft support.

Having some other problems with Uplay? Sound off in the comments section below.



Oft Asked Questions

  • Go to the Ubisoft Club. Click on your avatar and from the dropdown menu, click on your avatar again and you will be able to modify your motion-picture show to one from the gallery or y'all upload your own.

  • Whilst Uplay is a free game distribution software from Ubisoft, in that location is a subscription service called Uplay+ where you will to pay $14.99/month and be able to download & play games from the store at no additional price.

  • Ubisoft is the parent company, a game publisher and Uplay is the software which allows yous to purchase and download games from the Ubisoft store.